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Friday, January 3, 2025

Xerox’s Revenue Woes Deepen: Another Miss Sends Stock Plunging

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Xerox Holdings Corp (XRX) Reports Disappointing Q3 2024 Results, Stock Plummets

Xerox Holdings Corp (NASDAQ: XRX) announced its fiscal third-quarter 2024 earnings, revealing a significant shortfall in revenue and earnings per share (EPS), sending shockwaves through the market and triggering a sharp decline in its stock price. The company missed analyst estimates for the seventh consecutive quarter, highlighting persistent challenges in its core business segments. This disappointing performance raises concerns about the company’s overall financial health and future prospects, prompting investors to reassess their outlook for the printing and technology giant.

Key Takeaways: Xerox’s Q3 2024 Earnings Miss

  • Revenue Miss: Xerox reported a 7.5% year-over-year decline in revenue, reaching $1.53 billion, significantly below the anticipated $1.63 billion. This marks the company’s seventh consecutive quarter of missing revenue expectations.
  • EPS Disappointment: Adjusted earnings per share (EPS) came in at $0.25, falling short of the analyst consensus estimate of $0.51, further emphasizing the company’s underperformance.
  • Stock Plunge: Following the earnings announcement, XRX stock experienced a sharp drop, reflecting investor concern about the company’s financial outlook. Premarket trading showed a significant decline.
  • Equipment Sales Decline: A major contributor to the weak performance was a substantial 12.2% decrease in equipment sales, showcasing a weakening demand in this crucial segment for Xerox.
  • Revised Outlook: Xerox lowered its full-year 2024 revenue guidance, projecting a steeper decline than previously anticipated, signaling continued headwinds in the near term.

Deep Dive into Xerox’s Q3 2024 Performance

The details of Xerox’s Q3 2024 earnings reveal deeper underlying issues contributing to the company’s disappointing performance. While the overall revenue decline of 7.5% year-over-year (representing a 7.3% decline at constant currency) is alarming, a closer look at the segment-wise performance provides further insights. The 12.2% drop in equipment sales stands out as a significant factor, indicating weakening demand for Xerox’s printing hardware. This decline contrasts with a 6.1% decrease in post-sale revenue, suggesting that while the company’s services and support offerings are relatively more resilient, they are insufficient to compensate for the weakness in equipment sales.

Margin Analysis: A Mixed Bag

Despite the revenue shortfall, Xerox managed to maintain a relatively stable gross margin year-over-year at 32.4%. However, there’s a dichotomy within the margin performance. The equipment margin fell by 250 basis points to 28.5%, directly reflecting the pressure from decreased equipment sales volume. Conversely, the post-sale margin improved by 60 basis points to 33.5%, indicating that Xerox is successfully leveraging its service offerings to mitigate losses in the equipment segment. The adjusted operating income of $80 million, compared to $68 million in the previous year, illustrates some operational efficiency improvements, indicated by a margin growth of 110 basis points to 5.2%. However, this growth is overshadowed by the missed revenue targets.

CEO’s Statements and Future Outlook

Xerox CEO Steve Bandrowczak acknowledged the shortfall in equipment revenue against expectations, stating, “While equipment revenue fell short of expectations, we continue to see steady progress from Reinvention initiatives taken to date. Adjusted operating income and margin grew year-over-year, and the pending acquisition of ITsavvy will improve Xerox’s value proposition with clients, as well as the mix of revenue from growing businesses.” This statement attempts to provide a positive spin on the results, highlighting operational improvements and strategic acquisitions while acknowledging the revenue miss. The mention of the ITsavvy acquisition suggests that Xerox is actively seeking to diversify its revenue streams and expand its offerings beyond traditional printing solutions into IT infrastructure.

Revised Financial Guidance: A Cause for Concern

Xerox’s revised financial guidance for FY24 presents a concerning picture. The company now expects a 10 % revenue decline, a significant downward revision from its previous forecast of a 5%-6% decline. This is considerably gloomier outlook than the 10% revenue decline experienced in Q2. Free cash flow guidance has also been reduced to $450 million–$500 million, down from the earlier forecast of $550 million–$600 million. The maintained adjusted operating margin outlook of around 5.0% (previously forecasted between 6.5% and 7.5%) further underlines the significant challenges the company is facing. The revised guidance reflects the company’s cautious outlook for the remainder of the year, acknowledging the difficult market conditions and the need to adjust its strategic approach.

Xerox’s Long-Term Challenges and Market Reaction

Xerox’s stock has endured a substantial 43% year-to-date decline, a direct reflection of the company’s consistent failure to meet revenue expectations in all three quarters of 2024. The consistent underperformance has eroded investor confidence, adding to the negative market sentiment surrounding the company. The continued decline in equipment sales raises concerns about Xerox’s ability to adapt to the evolving market dynamics and compete with emerging technologies in the digital printing and document management space. The company faces critical challenges in rejuvenating its product portfolio to cater to changing consumer preferences and technological advancements. Technological disruption in the printing industry creates even more challenges which need to be addressed immediately. The company’s ability to successfully navigate these headwinds and execute its strategic transformation will significantly impact its future performance and the recovery of its stock price for investors.

Immediate Market Impact: Stock Price Drop

The immediate market reaction to the Q3 earnings announcement was dramatic. XRX stock plummeted, with a 16.70% drop to $8.56 premarket on Tuesday, further underscoring investor disappointment and concern over the company’s future.

Conclusion: A Pivotal Moment for Xerox

Xerox’s Q3 2024 earnings report paints a concerning picture of a company struggling to adapt to a rapidly changing market landscape. The significant miss on both revenue and EPS, coupled with the downward revision of the full-year outlook demonstrates a considerable challenge for the company to overcome. While the CEO’s statement highlights efforts to improve operational efficiency and diversification through acquisitions, the tangible results are yet to be fully realized. The next few quarters will be crucial in determining whether Xerox can successfully execute its strategic transformation and regain the confidence of investors. The market’s immediate negative reaction reflects a prevailing sentiment of uncertainty regarding the company’s future prospects and ability to address these persistent challenges that are facing Xerox. Investors are left waiting to see if the strategic acquisitions and operational improvements will lead to a turnaround or if the downward trend will continue.

Article Reference

Lisa Morgan
Lisa Morgan
Lisa Morgan covers the latest developments in technology, from groundbreaking innovations to industry trends.

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